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How It Works

How to Schedule a Ride in Miami-Dade

Scheduling a ride with Value Living Enterprise takes three steps: send a ride request, we confirm availability and needs, and you receive trip details and pricing before deciding to proceed. A request is not a confirmed reservation.

Tell us where you need to go. We’ll confirm availability, transportation needs, and pricing.

Side view of a white shuttle bus with a navy-blue stripe parked outside a building

A Simple Way to Plan Your Ride

  1. Send a ride request.

    Share your pickup, destination, preferred date and time, and any accessibility needs.

  2. We confirm availability and needs.

    We review your request and discuss the details needed to plan the trip.

  3. Receive trip details and pricing.

    We provide the trip information and pricing before you decide to proceed.

A request is not a confirmed reservation. Trips are confirmed separately after review.

What happens after you send a request

We review the pickup, destination, date, time, number of passengers, and any assistance you described. Then we follow up using the phone number or email you provided to discuss availability and anything else needed to plan the trip.

Once we’ve reviewed the details, we share the trip information and pricing. Your trip is confirmed only after you decide to proceed and we confirm it with you. If we can’t accommodate a request, we’ll tell you.

Tips for a complete ride request

  • Use full addresses or clear location names for pickup and destination.
  • Give the pickup time in Eastern Time, Miami’s local time.
  • Count every passenger, including anyone riding along.
  • Describe any assistance or vehicle features needed, such as help with a walker or space for a wheelchair, so we can confirm whether we can accommodate them.
  • For regular trips, choose recurring transportation and list the full schedule.

Medical details are not needed to request transportation. Please don’t send diagnoses, records, insurance details, or ID numbers through this website.

Ride Scheduling FAQs

How far in advance should I request a ride?

Request as early as you can. Value Living Enterprise provides prearranged transportation, and every request is reviewed before a trip is confirmed.

How will I know my ride is confirmed?

We follow up to review the details, then share the trip information and pricing. Your ride is confirmed only after that step, not when the form is submitted.

What if I need to change or cancel a request?

Contact us with the change. We’ll review the updated details with you.

Do you need medical information?

No. Medical details are not needed to request transportation.

How much does a ride cost?

Pricing depends on the trip itself: pickup and destination, date and time, number of passengers, any assistance needed, and whether you need a return ride. Value Living Enterprise reviews each request and shares the trip details and pricing with you before you decide to proceed, so there are no surprises and no commitment when you submit a request.

Can I use the chat assistant instead of the form?

Yes. The “Plan a ride” chat on every page asks the same questions as the ride request form, one at a time, and sends your answers only when you press Send. Your request is reviewed exactly like a form request, and Value Living Enterprise follows up to confirm availability, needs and pricing.

Let’s Plan Your Transportation

Send a ride request or ask about transportation for your organization. We’ll review your details and follow up to discuss availability and pricing.